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Theft of service is the most common type of fraud that impacts Voice over Internet Protocol (VoIP) phone systems. Let’s take a closer look at how it affects VoIP networks and how your organization can prevent or minimize the risk of this type of fraud.
Being put on hold can be a bothersome experience for customers. Unless they have absolutely nothing else to do, people dislike waiting for an indefinite amount of time and achieving nothing. But did you know that when you make customers wait on the other end of the line, you actually have the opportunity to provide them with informative messages? With Voice over Internet Protocol (VoIP), this is very easy to do.
The use of online communication and collaboration tools has hit record highs in the past few months on account of the coronavirus-induced shift in work arrangements. Among the most popular platforms right now are Microsoft Teams and Google Meet, which allow organizations to easily connect with colleagues and clients remotely.
Cyber hygiene: The key to your business’s good cyber health
We all know that basic hygiene is a must to lead a healthy life. Did you know that the same rule applies to IT as well? There’s something known as cyber hygiene that plays a key role in keeping your business healthy from the IT perspective.
Free Internet Access? Don’t fall for this one
One of the popular internet scams that has been doing the rounds since 2017 is the one about “Free Internet”. This scam seems to resurface and somehow manages to claim quite a few unsuspecting victims.
Online shopping? Watch out for these red flags
Who doesn’t like online shopping? Online shopping has opened up a whole new world to us. Get whatever you want, whenever you want, without wandering from store to store. It doesn’t matter if it is too hot to venture outside or if there’s a blizzard out there, you do your shopping from the comfort of your couch and the stuff at your doorstep.
DNS Cache poisoning: What every SMB must know
In one of the most common poisoning attacks, the attacker poisons the DNS Cache with the aim of leading visitors to a fake website. In a DNS cache poisoning case, the attacker gains control of the DNS server and then manipulates cache data such that anyone typing the URL of the actual website is redirected to the fake one.
Protecting yourself against poison attacks
Data poisoning by way of logic corruption, data manipulation and data injection happen when the attacker finds a way to access your data set. The kind of poison attack varies depending on the level of access the attacker is able to achieve Here’s what you can do to ensure such access is prevented.
Poison Attacks: A quick overview
Smart technology is everywhere. Not just in our offices, but even in our day-to-day lives with tools like Google Home and Alexa becoming a commonplace. With technology becoming smarter every minute, the risks are increasing by the minute as well.
Employee training & Cybersecurity
Employee training will form a big part of the cybersecurity initiative that you will take on as an organization. You need to train your employees to identify and respond correctly to cyberthreats. Here are some employee training best practices that you can make a part of your cybersecurity training program.