IT Blogs

Why Quality of Service is crucial for VoIP

One of the most essential aspects of Voice over Internet Protocol (VoIP) systems you should consider is Quality of Service, or QoS. To make sure your provider will deliver optimal service with minimal downtime, ask them these questions about their QoS.

What is QoS?

VoIP providers and IT experts define QoS as the overall performance of a VoIP system or network.

3 things your Managed Services Provider (MSP) wants you know

3 things your Managed Services Provider (MSP) wants you knowAre you considering bringing a MSP on board? Or perhaps you already have one. Either way, for you to truly benefit from your relationship with a MSP, you need to build a solid bond with them. As a MSP who has been in this business for long, I can tell you the 3 important steps that will help you get there.

IT Red Flags to Watch Out For

IT Red Flags to Watch Out For
As someone running a SMB, you probably have a lot on your plate. You are the core decision maker, responsible for growing your business, keeping your clients happy and getting all the working done. Often, when you have so much going on, one area that gets overlooked is IT. When you are so busy looking into other things, the start of IT issues may slip your watchful eyes.

5 Crucial steps when migrating UC to the cloud

Moving your business’s unified communications (UC) systems to the cloud offers many perks, including augmented security and scalability. You must, however, plan the migration carefully if you want to enjoy the move’s full benefits and avoid the possible risks that come with it.