IT Blogs

Tips for moving your business’s UC system to the cloud

April 11th, 2022 VoIP

Migrating your unified communications (UC) systems to the cloud can offer many benefits for your business. Perhaps the most obvious one is the increased scalability that comes with cloud-based solutions. This means you can quickly and easily add more users or bandwidth as your needs grow.

What you need to know about VoIP theft of service

March 25th, 2022 VoIP

Did you know that theft of service is one of the most common types of fraud that affects Voice over Internet Protocol (VoIP) phone systems? VoIP theft of service is a serious issue that impacts businesses’ VoIP networks and can result in significant financial losses.

What Industries Benefit the Most from InnoTek’s VoIP Consulting Services?

There is no doubt that voice over internet protocol (VoIP) makes good sense for small businesses. Between helping you cut costs on unlimited calls, video conferencing, and caller ID, not to mention all the advanced features like sending calls to mobile devices or desk phones and email, phone, and fax services, transitioning to VoIP is a smart move for any business.

How softphones improve business performance

March 2nd, 2022 VoIP

When working remotely, there are many tools you can use to communicate with your colleagues and clients. You have email, analog phone calls, internal discussion forums, and issue tracking software. However, if you want to dramatically improve business performance, softphones are the way to go.

Keep callers on the line by using these VoIP features

February 11th, 2022 VoIP

Callers generally don’t like being put on hold for very long periods. But sometimes, your staff will have to put them on hold to verify their identity, find answers to their queries, or refer the call to a supervisor. One way to make sure callers do not feel abandoned while on hold is to use certain Voice over Internet Protocol (VoIP) features.

Microsoft Teams vs. Google Meet: Which should you pick?

January 21st, 2022 VoIP

If you’re looking for a way to connect your remote or hybrid team, you can’t go wrong with Microsoft Teams and Google Meet, two of the most popular digital communication platforms today. Each offers a robust set of features that make communication among colleagues, as well as with clients and business partners, easier and more efficient.