IT Blogs

AI-powered VoIP: The future of business communications

August 10th, 2022 VoIP

If you’re looking for ways to improve efficiency and cut costs, then you may have already made the switch to Voice over Internet Protocol (VoIP). But have you considered using an AI-powered VoIP system? The difference between traditional VoIP and AI-powered VoIP is that the latter uses artificial intelligence (AI) to help provide a better user experience.

Everything you need to know about VoIP softphones and hardphones

July 20th, 2022 VoIP

With many businesses switching to a remote or a hybrid work setup, managers are thinking about the most ideal VoIP phone solution for their teams. They have the option of using VoIP softphones or hardphones. If you too are thinking of switching to VoIP, read on to find out everything you need to know about VoIP softphones and hardphones.

How Northeastern, PA Small Businesses Quickly Eliminate Tech Problems In Their Business

Now more than ever, we depend on technology to run our business (and our lives). When the "internet goes down," most businesses are at a standstill until they are back online, costing thousands in lost productivity and sales.

It's not just the BIG problems but things like file access, password protection, being able to print and recovering files or versions of files that were accidentally overwritten or deleted.

5 Handy tips to combat VoIP eavesdropping

July 5th, 2022 VoIP

Voice over Internet Protocol (VoIP) phone systems allow users to communicate with others over an internet connection, but cybercriminals can intercept the data transmitted between two callers. This cyberattack is known as eavesdropping, and there are certain things you need to do to defend against it.

The business benefits of unified communications

June 15th, 2022 VoIP

Are you looking for a way to improve your business communication systems without breaking the bank? Unified communications (UC) might be the answer you’re looking for. UC is a relatively new concept, but it’s already gaining traction among businesses of all sizes.

5 Steps to Take to Improve Your Corporate Email Security

You likely know that emails from a Nigerian Prince who offers you a portion of his fortune if you wire him $10,000 right now are fake. But phishing emails aren’t the only way cybercriminals can use email to attack your business. Whether it’s through sending emails that look legitimate, learning your password to gain access to your network, or one of your employees clicking on a link they shouldn’t, you need to take corporate email security very seriously.

A quick guide to VoIP Quality of Service

May 4th, 2022 VoIP

Every business is looking for ways to save money and improve their bottom line. Because of this, many are turning to Voice over Internet Protocol (VoIP) as it offers a number of features and benefits that can help reduce costs while improving communication.