IT Blogs

5 Steps to Take to Improve Your Corporate Email Security

You likely know that emails from a Nigerian Prince who offers you a portion of his fortune if you wire him $10,000 right now are fake. But phishing emails aren’t the only way cybercriminals can use email to attack your business. Whether it’s through sending emails that look legitimate, learning your password to gain access to your network, or one of your employees clicking on a link they shouldn’t, you need to take corporate email security very seriously.

A quick guide to VoIP Quality of Service

May 4th, 2022 VoIP

Every business is looking for ways to save money and improve their bottom line. Because of this, many are turning to Voice over Internet Protocol (VoIP) as it offers a number of features and benefits that can help reduce costs while improving communication.

Tips for moving your business’s UC system to the cloud

April 11th, 2022 VoIP

Migrating your unified communications (UC) systems to the cloud can offer many benefits for your business. Perhaps the most obvious one is the increased scalability that comes with cloud-based solutions. This means you can quickly and easily add more users or bandwidth as your needs grow.

What you need to know about VoIP theft of service

March 25th, 2022 VoIP

Did you know that theft of service is one of the most common types of fraud that affects Voice over Internet Protocol (VoIP) phone systems? VoIP theft of service is a serious issue that impacts businesses’ VoIP networks and can result in significant financial losses.

What Industries Benefit the Most from InnoTek’s VoIP Consulting Services?

There is no doubt that voice over internet protocol (VoIP) makes good sense for small businesses. Between helping you cut costs on unlimited calls, video conferencing, and caller ID, not to mention all the advanced features like sending calls to mobile devices or desk phones and email, phone, and fax services, transitioning to VoIP is a smart move for any business.

How softphones improve business performance

March 2nd, 2022 VoIP

When working remotely, there are many tools you can use to communicate with your colleagues and clients. You have email, analog phone calls, internal discussion forums, and issue tracking software. However, if you want to dramatically improve business performance, softphones are the way to go.

Keep callers on the line by using these VoIP features

February 11th, 2022 VoIP

Callers generally don’t like being put on hold for very long periods. But sometimes, your staff will have to put them on hold to verify their identity, find answers to their queries, or refer the call to a supervisor. One way to make sure callers do not feel abandoned while on hold is to use certain Voice over Internet Protocol (VoIP) features.

5 Simple Things You Can Do to Keep Your Network Safe

When you own a small business, it’s often a culmination of years of hard work, long hours, and plenty of hustle. To physically protect your business, you may have installed a security system at your office. However, if you haven’t thought about virtually safeguarding your business, you’re putting everything you’ve worked hard to build at risk.