Imagine it's the middle of your workday, and you're helping a customer in your store. You need to look up a part for them in your inventory, but you can't seem to access the internet to find it.
If you don't have professional support service from a managed service provider, you're stuck trying to figure out the problem yourself. Meanwhile, your customer gets impatient and leaves your store for another competitor. Ouch.
With technical services from InnoTek, you'll get problem-solving support for your hardware, the internet, and other computer system troubles, no matter the time of day! We continually monitor your network and often alert you to problems before you even know they exist. Our professional information-technology support professionals can handle all your IT support needs, all for one flat, monthly service fee.
As a business owner, you have more important tasks to focus on than internet, computer, and software troubleshooting. Let us provide the technology solutions you need to keep your computer systems running efficiently so you can concentrate on growing your business. Plus, if a natural disaster strikes your business, you can breathe easier knowing you have robust and redundant backups and a disaster recovery strategy.
We know how frustrating it is to have a computer networking issue and wait hours or days for your support company to address it. When you work with InnoTek, we guarantee a less than one hour response time and try to address many IT issues remotely, so your business is rarely disrupted.
A cyberattack occurs every 39 seconds. Is your support professional looking out for your security? If not, talk to InnoTek today to see how our system monitoring can keep a watchful eye on your critical business data and provide security awareness training for your employees.
Between email security, spam protection, software troubleshooting, and customer service, IT support near you in Scranton or Wilkes-Barre helps protect your business. You no longer have to lose data, revenue, clients, and productivity because your system is down.