“Until we signed up with InnoTek I was always afraid that one day something was going to happen and we were not going to have a backup to rely upon. Since signing up with InnoTek that fear is gone. I know our backup is being done daily and is complete. They are constantly monitoring our network and computers. They have reached out to us when memory on a computer was getting too high and just recently worked with us to reduce the storage on a drive on our server. We don’t have to worry about anything – we let InnoTek do all the work. They are a professional and detail oriented company. InnoTek will take the time to help you understand the difficult terminology and processes when it comes to technology. We at Sensational Sweets highly recommend InnoTek for all of your technology needs!”
“During implementation of our VOIP project, our old fax machine suddenly stopped working. We were unable to fix the problem ourselves, and we had 2 faxes that had to go out (one was urgent, one was critical).
“Curtis from InnoTek called and said he would be at our store in 30 minutes. Once I knew InnoTek was going to be onsite to resolve this, I felt both relief and confidence that our problem would be fixed quickly.
“Curtis worked with the VOIP provider to resolve the issue. We were able to get our faxes out on time.
“I went with InnoTek because we are a small operation and I needed to be certain IT issues would be handled quickly and professionally. I had every confidence that InnoTek fit the bill. Yesterday proved I made the right call.”
Fred Reck and the InnoTek team deliver what they say. If your experiences are anything like mine, that’s hard to find these days.
Fred and his team are proactive when it comes to computer technology and preventative maintenance. This is something that I have limited knowledge about and count on InnoTek to protect our data.
InnoTek keeps up with our virus software, backups and other computer maintenance issues. I call them and they respond quickly. That’s money to me since my business is a fee for service business. If my computers are down, I’m not billing.
By outsourcing all computer maintenance to InnoTek, it frees me up to provide services to our clients and allows me additional time to expand our business.
It is such a pleasure to find someone that does what they say they can do.
We are so happy with InnoTek’s service, we have been referring our clients to them also.
Cathy A. Wetzel
Prime Business Advantage
Just wanted to thank you for all you have done for the Bloomsburg Fair since your company took over our IT management. Your proactive approach to seeing that things are done correctly and with “The total picture in mind” has made a tremendous difference.
The prompt response to our calls along with the professional mannerism and knowledge of your staff has provided us with service that far exceeds my expectations.
Thanks to you and your staff, our network was set up properly on our office server and our ticket server was updated to a virtual server that works perfectly.
To say that you go beyond the norm is an understatement. With the recent flooding of the fairground and the loss of many of our computers, your forethought of having proper backup in place has proven invaluable.
Not only did you get us up and running again, you provided office space at your company for us so that we could keep up with essential things.
Please feel free to use me as a reference for your business. I have already recommended your service to others.
Grandstand Bloomsburg Fair
When we started our endeavor into a Service related business we were concerned with how we would handle the large number of accounts. This business has many moving parts. It was important to have consistent information for our customer base. Fred and his staff have been instrumental in providing solutions to complete our processes.
We are extremely pleased with the flexibility InnoTek’s Cloud provides our business. Our firm has Service Technicians who work remotely from their vehicles. This provides our office with real-time communications to these Techs. This is absolutely essential to us with sharing files for our customer base. The latest information whether revised in the office or at the service address and provides our customers with the professionalism they deserve. InnoTek has served our firm for the past 9 years and are a valuable asset to our business.
Menco Mechanical, LLC
I am the IT Manager at Milco Industries, Inc., located in Bloomsburg PA. We have been using InnoTek for about 4½ years. In today’s world, just one person can’t do everything. The world of computing and technology is becoming more and more complicated, and I can’t be an expert in routers, servers, email, VOIP, the cloud, and so on. I use InnoTek to fill-in the gaps. I handle all of the day-to-day issues, and InnoTek backs me up with their knowledge of the other things.
Since starting with InnoTek, we have put in an Exchange Server then added a Domain Server, Application Server, and Backup Server. We have put VPN’s in place between Bloomsburg and our New Jersey office, our NYC office, and our plant at an international remote location. Our plant has two internet connections with automatic fail over. We have put a VOIP system, setup by InnoTek, in our New Jersey location and will soon put a new VOIP system in our main location in Bloomsburg.
Whenever I have issues or just questions, InnoTek is there to help me out. Everyone at InnoTek is very personable and easy to deal with. I highly recommend InnoTek Computer Consulting to any company who is in need of IT management, or who simply needs additional expertise to fill-in the gaps with an existing IT Department.
Milco Industries, Inc.
“My compliments to you and the computer business that you’ve built. You do a real nice job with the work that you do. It’s a real benefit to the community to have a company like yours to be utilized by local businesses.”
Fishing Creek Transportation
“Your team and the results you provide are always excellent. I should have started using your services 20 years ago!”
Whitenight Auto Body